Support people, attended or unattended
Jump on a call to fix a problem live, or reach a device on your own when nobody is there. Either way, sessions stay under your account controls.
- Attended on-demand support
- Unattended access
- Session recording where supported
- Session history and audit logs
Two ways to help
Whether the person is at their desk or not.
On-demand support
Start an attended session so the person on the other end can share their screen while you help them.
Unattended access
Reach a device that nobody is sitting in front of, using the installed agent and your permissions.
Session recording
Record sessions for later review on the platforms that support it.
- Professional and Team
Session history
Keep a record of who connected to which device and when.
- Professional and Team
How it works
Three steps from sign-up to your first secure connection.
- 1
Create your LynxTrac Remote account
Sign up in a couple of minutes. No credit card is needed to start a free trial.
- 2
Install the lightweight agent
Add the agent to each Windows, macOS, or Linux computer you want to reach.
- 3
Connect securely
Open a device from the web or a supported client and start a remote session.
Access your computers securely from anywhere
Start a free trial in minutes. No credit card required.